Peter England — Product not delivered

I had ordered a sweatshirt through online app on the 24th December it was supposed to be delivered on the 28th still I haven’t received the product it says in transit delayed. Im not sure why is the delay here when the dispatch location and delivery location is same within Bangalore

I would not have ordered through online if i had known this would happen its my first time ordering through online app and its the worst experience my Order ID is 7288401.

I want this product to be delivered ASAP if not cancel my order and process a refund to the original mode of payment..