Peter England — Regarding wrong selling and unethical approach of peter england showroom

Address:

Jaipur, Rajasthan, 302019

Dear sir,

I am a regular user of peter england clothes. I am using this brand since 1999. And was highly satisfied. I usually purchase from your mansarovar, jaipur showroom. The staaf is well behaved and policies were explained in a ethical manner.

This time i have purchased clothes form your vaishali nagar, jaipur showroom under the scheme buy 3 get 3. I have purchsed 3 items valued rs. 1499/-, 1699/-, 1699/-. Total of rs. 4897/-. And as per policies i can purchase 3 free item of value upto rs. 1499/-.
I have selected 3 items of rs. 1399/-, 1099/-, 1099/-. As pr policy i can purchase free upto 4897/- price value. Due to some reasons i went there to change one of the shirt. I select the shirt of rs. 1899/-. As per policy the mrp should be charged of high value items. According to that showroom has to be addede rs. 1699/- + 1699/- + 1899 = total rs. 5297/- that means difference of rs. 400/- sgould be charged. But show room has charged rs. 800/-. I have asked the reason then your showroom representative mr. Vijay singh jadon had started misbeahing and expliaining us the policy. I had requeted him a lot but he had misbehaved like anything. When we asked for the complint book he had refused and said do wahtever you want to do.

We have requested him a lot to return rs. 800/- but he had refused.

My humble request to you that kindly look into the matter and refund our difference ammount. We have visited 3 times to vaishali nagar, jaipur showroom but nothing happened. Is thie my mistake that i m using the brand from last 18 years. And having faith in quality sales and service commitments from you.

I m just complaining because it is not an issue of just rs. 400/- but customers are being cheated without any ethical business. I dont want to go legally thats why i m writing to you. Delay will definitely force me to take shelter of consumer court for which you have to bear all the expenses against the case.

I hope you will understand the needs and take immediate action against vaishali nagar jaiput showroom and instruct them to refund my money.

Attaching the bills for your references.