Peter England — service issue not resolved

Address:

Thane, Maharashtra, 421301

I had purchased 6 items from raj collection a authorised peter england store in ulhasnagar near gola maiden under a scheme buy 3 get 3. I am 15 years old customer of the company and of the shop.

They charged me according to three highest rates of the items. 1999, 1499, and 1299. Total 4797. Other three items rates was 1299, 999 and 899. I have done the payment of 4797. Because of some reason i wanted to change two items which rates are 999 and 899. Actually these two are t-shirts and i wanted shirts. I finalised two shirts worth 1299 which rates are below all three items rates. But the store manager refuse to exchange though i was exchanging on same day. They were demanding the difference amount to be paid first ie 700. I left both the t-shirts in the store only and walk out without taking any other item in exchange.

It's kind of cheating when i am exchanging the items within the manageable rates then why to pay the difference amount.

They don't have courtesy of customer service.

I want to complaint against the store of peter england and want my two items back which i want.