Peter England — This company is cheating

Address:

Madivala Village, Kasaba Hobli, Anekal Taluk Bangalore Urban District

I ordered sunglasses from Thier offical website. The box was damaged and the sunglasses size was very big so I initiated a return. No one came to pick up the product. When I contacted support they told me that they'll pick the product within 5 days. And this was 3 weeks ago. No one came.
I'm constantly sending emails regarding this issue. No one is responding. They are completely ignoring. Very disappointed.