Petilante Online — The Seller is not Delivering Laptop in exchange of my old laptop.

I have ordered a Lenovo IdeaPad Gaming 3 Ryzen 7 5800H laptop with exchange offer for my old laptop on 16th January 2023. During ordering the laptop with exchange offer, the questions asked didn't include the RAM Capacity, HDD Storage Capacity and Processor Generation of the old laptop but during delivery of the new laptop the checks which were carried out by delivery agent included RAM Capacity, Storage Capacity and Processor Generation of the old laptop.
This is a Fraud on behalf of Petilante Online seller as during delivery time the checks were different as they were at the time of ordering.

Worst Seller.

Also Flipkart is doing Nothing in this problem. They just talk about the problem and nothing about the solution.