Pgi Chandigarh — Mishandling by security person Mohit kumar - 20 July, eye ward entry

Address:

PGI chandigarh

Pls forward this mail to highest authority of PGI ( director - PGI).

Dear sir,

Request your time for our compliant regarding mishandling and shouting by a security person to a senior citizen on 20 July morning at 7.45 am.
My father Narinderpal Singh, age 71 who was on eye ward PGI visit on appointment, went to Mohit Sharma who was standing at eye ward entry gate. My father wanted to know whether there is any separate lane for senior citizen. Mohit kumar responded in very rude behaviour and asked him to go to line..
I was also with my father, I asked mohit to be polite while he is addressing the queries of visitors. I also asked why is he allowing many persons to enter the eye ward when they connect him over call to someone and many time he is allowing others to stand in front of gate to allow entry without any line. On this, he started pushing my father back to which I opposed and asked his colleague to let us meet security in charge. Mohit kumar kept on shouting till his senior came.
His senior also asked him to keep calm.
Request you to take a stric action against such staff who are supposed to be there to maintain discipline, but they are shouting at patients without any reason. He don't understand the fact everyone visits PGI due to some problem or decease and such behaviour only adds to the sorrows of the patient and his co visitor.

Hope to get a satisfactory revert so that other visitors don't get behaviour related issues at PGI

Rgds

IP singh
[protected]