Phable — Refund not received

Dear Team,

We had Placed order in Phable on 10th with the medicine which is required and same was showing availble in the stoke post placing order and paying the amount received SMS on 11th saying Your Order is Cancelled without any Reason. in the SMS received from Phable team,
says amount will be refunded within 7-10 business day.
From 11th till 21st we are continuously following up with the Phable customer care service Team we have no go the refund till date and they are no evening confirming a date when payment will be given to us.

They are playing with the customer money.
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