Phoenix Arc — Dispute about credit card payment Phoenix Arc R1CP377126

HI,
I am Punit Margi,
Upon reviewing my CIBIL report, I noticed that one card, PHOENIX ARC, is marked as written off, despite the fact that I do not use this type of card.
According to the statement provided, which indicates that the PHOENIX ARC card payment is overdue, I have already mentioned that I have never used this type of card before. To avoid further disputes, I am willing to pay the overdue amount of Rs. 17, 875/- and close this account.
However, I do not have the name of the Phoenix bank or the IFCS code necessary for the fund transfer.
Please assist me in determining where I can pay this disputed overdue amount and close the account, thereby clearing the written off status.

Reported by PHOENIX ARC
Account Number R1CP377126
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