PhonePe — Account Blocked Without any information.

Hi, I have a PhonePe account which got blocked. I have been chasing PhonePe CC, and getting no response. All they have done is raised a ticket and are extending the TAT for ticket closure. At first they asked me to wait till 12th of January 2022, on 13th I contacted again as the issue was not resolved and they asked me to wait again till 16th January 2022. Today on 17th I connected with them again and they are again asking to wait til 20th of January 2022.
This seems to be a never ending process now and they are not unblocking my PhonePe account but just giving me future dates without any further communication.

I have made gold purchases and MF purchases through the application and my money is stuck on the platform. Requesting you to please get in touch with them and help in unblocking my PhonePe account.