PhonePe — account debit but beneficiary not credit

Address:

Jaunpur, Uttar Pradesh, 222001

I have done two transaction from my bandhan bank account no [protected] of 3600 each on 7 jan 2019, my bank account was debited but beneficiary account is not credited till date, i first complaint at my bank, after an enquiry they told me that the transaction was settled from threir side and the amount was paid to phonepe, but phonepe has not been credited my account till date

Kindly look into this matter on urgent basis