PhonePe — Amount Credited to unknown receiver account

On 10/06/2021 the money Rs 50, 000 was sent from Sender Renuka N to Receiver Meghana V, the money got debited from sender whereas not credited to receiver instead was sent to unknow receiver account.

We enquired with phonePe as well with the SBI home branch but not getting proper information regarding the unknown receiver account details.

Could you please consider the compliant with high priority and resolve the issue