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PhonePe — Amount deducted but merchant bank don't receive d amount

I make a payment on 27 may 2020 from phonepe app to Ajio app of Rs 2421.05, money was deducted but order not placed they says Transaction was failed. I complaint to phonepe they say ask to bank and bank says phonepe was a third party payment app we don't get these complaint. No one help me for refund of my money please help me for these issue.
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Sep 04, 2020
Updated by ankitjamdar Where is my refund. The transaction was on 27 may.
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Did you get your refund?
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ankitjamdar's [Complaint's author] reply, Aug 30, 2020
No, I don't get refund.
Please give my refund. It's about 4 month.
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