PhonePe — amount deducted, but recharge not done

I recharged my jio number for 349 rs. (399 rs plan, 50 rs offer voucher) in my jio app using upi transaction. Upi transaction was done using phonepe app.
Amount was deducted from bank, but recharge not made.
Contacted jio customer care. They told recharge was only initiated, payment not done. They told to contact phonepe customer care.
I need to complete the recharge immediately or atleast refund. Need immediate action on this. Pls help me on this.