PhonePe — amount deducted from my account but receiver not received that.

Address:

755019

Dear sir,
I am a user of phone pe having regd number-[protected] sent money amount 1000 rupees to another phone pe user having regd number-[protected] on date01/12/2019. Amount deduct but status showing pending. After one day of transaction i had complaint a ticket against it (Ticket no[protected] but it could not solve.
After that i complainted through mail. After one day my status shown transaction successful but receiver did not get the money after he got the received

According to bank amount not transfer to receiver account by phone pe.

Transaction id-p1912012122012036198045

Utr[protected]

Kindly look into the matter