PhonePe — Amount does not come in my account of 20 may 2021

Address:

2 deewan colony opp pushp garden badanpura gangapol bahar jaipur302002

My friend transfered 2000 rupeees to me on 20 may 2021at 6;38 in evening which transection ID no is 2105201838475364647653... His amount has been deducted from his account but I haveno credited in my account...your customer care officer does not satisfied to me today three times. His name is Mayank ... Please. Transfered 2000 rupees in my phonepe account. My registered no [protected] and my account belong to SBI