PhonePe — amount for recharge is debited and benefits are not received.

Address:

Thane, Maharashtra, 421201

I have recharged my jio no. On 6 the Jan, 2017 at 11.19 pm for that rs.409 has been deducted but benefit for such recharge is not recieved. Customer care replied very badly. Kindly look in to matter and solve my problem. I am not able to use outgoing call and internet service. Jio customer care says we have not recieved any amount from third party where as phone pe claims transaction is successful. If it is successful then why I am not receiving benefit?