PhonePe — amount got debited but not credited to the receiver

Address:

sarvabotla vari street,kavali, Nellore, Andhra Pradesh, 524201

I have done a transaction on oct 12 at 10:25pm through phone pe from my sbi account to axis bank account for the amount of 5000/-.I have called to both bank's customer care and phone pe customer care.They were blaming each other.

I don't know what to do to resolve this.

My transaction Id is P1910122225262031247389

UTR number is[protected].

Please resolve at the earliest.

Regards,
Abhinay