PhonePe — amount transaction successful but amount not received

Address:

Lokesh Near post office jigani anekal taluka bangalore, 562106

Hi my self lokesh my friend was transferred 10, 000rs amount via upi phonepe today morning at 8.30am it was received in phonepe but in balance it was not credited in my account and i went to the bank they are not responding because that is the problem with phonepe in my account amount transaction also it is not showing so can u pls help me out with this problem because i was always aware with these kind of third party applications but i did a mistake now pls suggest me