PhonePe — bus ticket booking

Address:

Bellary, Karnataka, 583101

I have booked a ticket from phonepe. I have also got a booking confirmation message from them. But in the reservation chart my seat is booked by others, not only there was a family with the same problem. I have attached screenshot of the message please check it. No one else should face this problem, make sure this will not repeat in the future. Please give me justice.