PhonePe — cash back for the payment at coolwinks site during the offer period of getting cash back of rs.500

Website:

Phonepe.com

I have made payment to coolwinks.com on 11th april, 2018 and got cash back for that. On 16th april i have called the phone pe if i am cancelling the order and getting the refund that is adjusted with cash back amount then i am eligible for the second transaction since first one got cancelled. Representative answered me that i am eligible for the cash back and second transaction will be treated as like the first transaction because first transaction is got cancelled and refund is adjusted with cash back. No after making payment for second time order, they are denise me to give the cash back. They are internally don't know and they differ in there opinion. That's not my fault that there opinion differ or there condition saying like i am not eligible. I don't understand terms and conditions that's why i have called you before the cancellation of the my order and you have provided me the details that i am eligible. Any how by hook or cook give me the cash back. You are internally differ in your opinion is not my fault. I want my cash back or sunglasses that i have placed first free of cost i[censored] don't give cash back for the transaction now, because for that sunglasses i have made payment of rs.503 and got cash back of rs. 500 and that you have taken back from me. I have not getted any benefits so. Take action against it.