PhonePe — cash delivery

Sir/mam.. I am dr. Samrat. A unknown bank account is added to my phonepe account and also with my original bank account... I don't have any idea why phonepe linked a unknown bank account to my phonepe account!

The trouble began when i my friend arkaprava saha sent me rs 1100/- through phonepe to my bank account but the money was not credited to my original bank account but it went to that unknown bank account

I didn't even know about this account before.. I only came to know when i was checking why that money not credited to my original account and i was quite shocked after seeing a unknown account linked there...

So, please sir help me to refund my money to my original account because i m in need of it...

My phonepe name is "samrat das" and my original bank account is [protected]. I marked the unknown account added on my phonepe in the photo that i sent you...
+2 photos
Was this information helpful?
No (0)
Yes (0)
PhonePe customer support has been notified about the posted complaint.
May 13, 2018
Updated by [email protected]
Sir/mam, phonepe told me that my friend should contact his bank account but when he contacted they refused to help as this out of their provision to refund money once the amount is deposited .

So, Sir/mam, Now I want Phonepe should give me compensation of Rs 1100/- for my loss AS THIS IS TOTALLY THEIR FAULT THAT THEY LINKED A UNKNOWN BANK ACCOUNT TO MY SETTING ABOUT WHICH I HAVE NO IDEA !!
Please help me out.. Thanks :
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PhonePe
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    3467
    Pending
    0
    Resolved
    258
    PhonePe Phone
    +91 12 4678 9345
    PhonePe Address
    A 25, Mohan Cooperative Industrial Area, South Delhi, New Delhi, Delhi, India - 110044
    View all PhonePe contact information