[Resolved] PhonePe — Credit card number manipulation | |
I've paid credit card bill of Rs 66, 000/- INR to card ending with xx01 on 06-sep-2021, but when i checked with phonepe, they provided status as amount paid to card ending with xx79. which is completely incorrect. UI showing one card number and bot showing different card number. I tried to reach out to call Centre for 3 times, as soon as i explained the issue, they will go on mute for min and disconnect the call. chat support is not responsive. i feel this to be addressed on top priority because this is completely either technical error or fraud transaction. Was this information helpful? | |
Sep 8, 2021 Complaint marked as Resolved amount credited to correct credit card. PhonePe customer support has been notified about the posted complaint. | |
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