PhonePe — debited amount not reverted back by phone pe app

I made a transaction through phone pe app on 5th october but the transaction failed and the amount was debited. It's been 22 days and they have not credited the money. And they are constantly giving me wrong information that they have credited the money back. I went to bank and they said they have not received any money from the utr no. They gave me. They are misguiding me regarding the issue
Utr no.[protected]
Transaction id p1710051415505899548516