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PhonePe — double payment

Address:Bangalore, Karnataka, 560042

I made a payment on phonepe at mc donals at 2.50pm of rs.407. The amt got deducted frm my bank acc but dint get credited to merchant and it dint not generate a slip of payment. Lattr i paid an extra amt 407rs for that bill. Now who will repay my amount. The transaction is successfully but merchant dint receive the amount.. Please give me a solution to this..
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PhonePe customer support has been notified about the posted complaint.
May 14, 2018
Updated by Shaludeepu And this payment was made on 12may 2018
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Comments

I made a transaction on 30th April 2018 but the transaction failed due to some unknown reasons, I was notified that I'ed get the refund within 5 working days but its been 10 days and I haven't got my refund yet
Reply
Money got deducted from my account but merchant says didn’t receive any amount while phonepe said the transaction has been done.
Reply

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