PhonePe — Failure to pay Beneficiary

Please note:
 10 Feb 2022 [protected]@ybl-YESB0YBLUPI[protected] Payment of Rs.1665.00 made. Same Failed & got refunded vide YESB[protected]-R02 Phone PeRevers.
 10 Feb 2022, again in very next transaction transferred Rs.1665, Vide transaction # [protected]@ybl-YESB0YBLUPI[protected] payment deducted from HDFC account but Neither payment reached beneficiary nor refunded till date!
 17th Feb -After receiving the alert form beneficiary (SBI), paid Rs.1665.00 vide HDFC net Banking.
As the payment last date was 12th Feb, SBI penalized me with Rs.750.00 as a late fee!!
Stapled are the SBI statement, HDFC statement for your ready references please.
Hope you can understand the gravity.

Thanks & Regards.

Shreedhar. Mahendrakar.
Bengaluru.
Cont.[protected] /[protected]
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PhonePe customer support has been notified about the posted complaint.
Mar 15, 2022
Updated by Shreedhar Mahendrakar
Support system is 3rd grade
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