PhonePe — Fraud transition

Address:

Trinadh street, Alcot gardens

I received a massage on crome 3 times
"You have won reward with phone pe symbol."
I click on the screen, my amount transferred to a fraud account of mobikwick. I contact to phone pe customer help they simply says "go to cyber crime". If phone pe not allows these type of transitions the fraud not occurred. Any payment made through phone pe the receiver also has an account on phonepe. Why they not give details of receiver details. Why they cannot file complaint against fraud accounts.