PhonePe — gold selling issue

Address:	Bangalore, Karnataka
Website:	phonepe.com

Dear sir i am pullarao galla from hyderabad. I have purchased gold for 6800 in phonepe, after 2 days i tried to sell my gold, but there is a technical issue i am unable to sold, i contacted coustomed care they told me we are facing downtime so please wait for 48 hrs, every day they are telling the same story and they simply closing the tickets which i have raised. The team is saying that the issue will be resolved as soon as possible and also i have asked them to tell me a time frame, but they are not giving any timeline, the issue will be resolved as early as possible. There is no problem in purchasing gold in phonepe but problem and downtime only for selling they are saying