PhonePe — i have recharged rs.399/- from phonepe for jio number

Address:635751
Website:Phonepe.com

Hi team,
Transaction id : nx[protected].

I have recharged my jio number using phonepe for rs.399/- i was supposed to get 84days of validity and rs400/- cashback in my jio account and also rs.30/- cashback in phonpe account. But it was in processing for almost two weeks. Till then offer changed and after multiple reminder and notification they cancelled the transaction and repaid only rs.369 and says rs.30/- was cashback adjusted. Now if i do same amount rs.399/- i will get only for 70days and no jio cashback of rs.400/- promised and also my rs.30/- cashback of phonepe. I want them to correct their unprofessional behaviour by compensating something atleast in my phonpe wallet. I am so frustated following up on the issues with phonepe
Was this information helpful?
No (0)
Yes (0)
Nov 09, 2017
Updated by aaqibameen
Transaction For Jio Mobile Number [removed]

My Contact Mobile Number for Phonepe Account is : [removed]
Hi Team,
Transaction ID : NX[protected].

I have recharged my Jio number [removed] using Phonepe for Rs.399/- I was supposed to get 84days of validity and Rs400/- cashback in my jio account and also Rs.30/- cashback in Phonpe account . but it was in processing for almost two weeks . till then offer changed and after multiple reminder and notification they cancelled the transaction and repaid only Rs.369 and says Rs.30/- was cashback adjusted. Now if i do same amount Rs.399/- i will get only for 70days and no Jio cashback of Rs.400/- promised and also my Rs.30/- cashback of PhonePe. I want them to correct their unprofessional behaviour by compensating something atleast in my phonpe wallet. Though i have already recharged the Jio Number with Rs.399/- for 70days as i am left with no way of waiting for around 3weeks. I am so frustated following up on the issues with Phonepe
Complaint comments 

Comments

Phonepe reduced the wallet amount of me. Previously the wallet amount is. 4100 phonepe reduced this...This is a purely fraud app
Sir mere account se 200 aur80 rupya phone pe wailet se didect ho gaya aur mere accout m nhi aaya na hi wailet me add

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PhonePe
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    3469
    Pending
    0
    Resolved
    258
    PhonePe Phone
    +91 12 4678 9345
    PhonePe Address
    A 25, Mohan Cooperative Industrial Area, South Delhi, New Delhi, Delhi, India - 110044
    View all PhonePe contact information