[Resolved]  PhonePe — mobile bill payment

I have done recharge of rs.500 and 500 and 450 to idea number through phonepe app on 25/26-sep-2017. Transaction id is nx[protected]/nx[protected]/nx[protected]. Transaction got failed but amount got deducted.
I was complaint phone pe customer executive my complaint no/
Ticket no.: 2427494. He told me that my amount will be refunded on[protected] but my amount not be refund yet