PhonePe — money debited but not reached the receiver

Address:New Delhi, Delhi

I have been trying to send money to my friends for the oast one week. Initially, the transaction shows successful, but no notification of debit from the account, later on i got the debit message but money had not reached the person concerned.. The transaction has showed successful and money has been debited from my bank, i even have the proofs of the sms of debit i received. But the money sadly has not reached yet. It's a big amount, please help
Kindly help
Was this information helpful?
No (0)
Yes (0)
PhonePe customer support has been notified about the posted complaint.
Complaint comments 

Comments

I request to plzz Phone pe Kyc process can be completed Bzc all customer can suffer from cashback earning not withdrawl... plzz I requested to you Plz ... kyc process can be completed ..

I bought gold on 7th may worth 10000 rs. From my phonepe wallet. But when i am trying to sell it is displaying gold sale failed. For security reasons we have declined the transaction, please try after 72 hours. Even contacted their customer care but didn't received a satisfying reply from their part.

I have pay my IGL Bill by Phonepe but payment was pending. My Refund is not credit in my account after 24 hours. My payment is pending form 24 hours. So please resolve my problem in this regard for refund. The Details of paymentgiven below:
Total Bill-1342.11/- Date-04/07/2019 14:14:53 Ticket ID: #60860395.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PhonePe
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    3469
    Pending
    0
    Resolved
    258
    PhonePe Phone
    +91 12 4678 9345
    PhonePe Address
    A 25, Mohan Cooperative Industrial Area, South Delhi, New Delhi, Delhi, India - 110044
    View all PhonePe contact information