PhonePe — money got deducted but transaction failed

Address:	Bhilwara, Rajasthan
Website:	Phone pay

As i was paying my electricity bill through phone pay on[protected], then i got sms as transaction is failed but amount of bill 1696 is deducted from my bank account. Since that day i am trying to contact them but even my call didn't got transfer to executive and also my money is not refunded.
Please help in this scenario.
My contact no is [protected]
Please help me soon...