PhonePe — Money Is Not Refunded From One And Half Month

Address:	147001
Website:	www.phonepe.com

I Have Complaint FOr Phone Pe Company.I Do The Simple Wallet Topup OF Phonepe company On 13th January 2017 Of Rs 7000.
But Some Issue Of Internet Failure My MOney Is Debited From My Bank Account But NOt Added In my phone Pe wallet.
I Repeatly Call To customer Care Of Phone Pe They Always Say Your Case Is Escalated ANd Money Is Refunded Soon.But After SOme DaysWhen I Say to them for give me reference no. of refunded money.they decline to give me the no. . they say no reference no. generate. Then they change the statement in the mid of febyary they say to me the phonepe company have no recieve my money or your money is stuck in your s bank account.then i call the customer care or also talk with bank manager of pnb bank of patiala for the money purpose but they say no money is recieved by us yet.so plz contact to the phone pe.but both of this conversation my money is not refunded back to me.i dont know where is my money stuck in bank or in phone pe account.plz do some thing for this matter.i willl give give you my phone pe no. which help you for this case phone pe account no. [protected] or my contact no. is [protected] or my name is Mukul Gupta. plz do something for give my money back.