PhonePe — money not received

Address:784028

Using upi, i have sent 5000 through phonepe on 2nd feb, 2019, the amount got directly deducted from my account, but did not get credited to the receivers account. I raised a complaint in the help section of phonepe and got an email from phonepe on 6th feb that the transaction was successfull. But the amount is still not credited to the receivers account. Why the service is so bad? And the worst, the custoner care service is not toll free. Do something otherwise your company will sink soon.
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I haven't received transaction failed rupees 1 lakh from phone pe.. Transaction done on 2 feb 2019 still waiting to get amount refunded transaction id is P1902021227049495948658.I called phone pe customer care but not received a satisfactory reply .Kindly resolve this issue as soon as possible..It's urgent take proper action

Neelam Narwara's reply, Feb 7, 2019
Transaction id is P1902021227049495948658

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