PhonePe — money sent to my friend is still not received by, my friend but the amount was deducted from my account

Address:

Coimbatore, Tamil Nadu

On 29 th june i sent rs. 300 from phonepe to my friend, and soon i got a text msg frm my bank for money debited. But the amount was not recieved in d other end.. As i contacted cc i was asked to wait for 72 hrs.. But still the issue is not resolved.. When i again contacted cc they are asking me to wait again until july 9th.. When i asked them to refund back simply.. They r not ready fr that also.. What's wrong woth ur app..? I not going to use ur app anymore.. And i wont suggest it to anyone..😠