PhonePe — money transfers issue

Address:

Ahmedabad, Gujarat, 380051

I have complain earlier regarding my money. As still i have not rcvd my money thrue phone pe. My coulige sent me 40000rs by phone pe. But in his mob transaction failed showing. But money deducted from his account and yet not rcvd in my account. The transaction done on 11th dec 2019.10.31. Pm. Bank answer us money deducted and showing in bank statement so pls contract phone pe. So pls give me the solution.