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PhonePe — money withdrawal from wallet

Address:Ahmednagar, Maharashtra, 422608

Since i have money in my wallet, i'm unable to withdraw due to e-kyc services not updated. It says e-kyc services are temporarily unavailable whenever i attempt any transaction. I also mentioned this issue to their concerned authorities but still ain't helping me out of this as they say they are beyond uidai regulators. Please resolve this issue asap.
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Comments

I made a transaction of 1000 rs but the Transaction failed but the amount got debited from my account .I did not get my amount back to my account. I request phone pay to revert my money back to my account. Please respond to the complaints or requests else it is unfair to cheat like this.

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Today (15/10/2018) from my phonepe account 11/- & 10/- Transferred to [protected]@ybl
But this is not done by me

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