PhonePe — My Payment status showing success but amount not credit to my bank account

Address:

At Pimpalkhuta Tq Akot Dist Akola

On date 28.12.2021 12:18 pm, i have made the transaction of amount 10000 having UTR no.[protected] and Transaction id T2112282218385275681151 . Amount has been debit form sender's account and also receiver got the message on Phone pay that amount has been credit to receiver account. But when check the actual bank statement, amount has not been credited to bank account. We have call to customer care for same, they have replied that amount will credited to account after 2 Jan 2022. Please find attachment for transaction details.
Sender mobile number [protected]
Receiver mobile no. [protected]

Kindly look in to the same.