PhonePe — my transaction to a frauder

PhonePe — my transaction to a frauder

V vamc583

Transaction i'd :- p2004291129140687194345 Transaction i'd :- p2004291033064008087203 Transaction i'd:- p2004291021138946581296 Transaction i'd:- p2004291011425331741426 Transaction i'd:- p2004291001478125490791 Transaction i'd:- p2004290936468068087022 His name is nawin. I have purchased from olx He told me that he is an army officer so when the time of delivery he asked me to pay money for formality for payment confirmation i have paid in 6 transactions total amount is 41, 000 rs Plz help me to get refund of my money Was this information helpful? No (0) Yes (0)
PhonePe customer support has been notified about the posted complaint.
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Comments

OLX India Customer Care

from Gurgaon, Haryana

Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!

vamc583's [Complaint's author] reply, May 1, 2020

Registered mobile number in olx :- 7013845997
Transaction naked :- Through Phonepe
Transaction I'd :- P2004291129140687194345
Transaction I'd :- P2004291033064008087203
Transaction I'd:- P2004291021138946581296
Transaction I'd:- P2004291011425331741426
Transaction I'd:- P2004291001478125490791
Transaction I'd:- P2004290936468068087022
Suspect profile :- Check out OLX User's profile on #OLX www.olx.in/profile/414310797
Contact number of suspect :- +918905584883
They ask me to pay for insurance and they have told me to pay money then they didn't gave me product
They are not lifting my mobile also

vamc583

Registered mobile number in old :- [protected]
Transaction I'ds :- Through Phonepe
Transaction I'd :- P2004291129140687194345
Transaction I'd :- P2004291033064008087203
Transaction I'd:- P2004291021138946581296
Transaction I'd:- P2004291011425331741426
Transaction I'd:- P2004291001478125490791
Transaction I'd:- P2004290936468068087022
Suspect profile :- Check out OLX User's profile on #OLX www.olx.in/profile/[protected]
Contact number of suspect :- [protected]

OLX India Customer Care's response, May 1, 2020

Dear OLX User,

Sorry for any inadvertent inconvenience caused. Please send us an email on [email protected] with the detail of the issue faced while using the app and our representative will appropriately look into this matter for you.

Thanks,
Team OLX