PhonePe — never got refund.

The refund amount has not been provided. Kept on contacting you but none is ready to resolve it. On March 8th, a payment via phonepe has been made to KFC, Kottayam outlet, the payment got cancelled. We were informed that the amount will be credited within 3 days but till now you never provided the refund amount. When we contact you guys, you say you are studying the problem, the issue is being studied. Till now you guys haven't provided a solution. Attached screenshot image for reference.