PhonePe — Non crediting of Rs 25,000/- transferred on 19 Dec 2020

Sir,

I transferred RS 25, 000/- to Mr Subash K vide phonepe app on 19 Dec 2020, and the amount has been debited from my account on 20 Dec 2020. But the amount has not yet been credited to recipient account or returned to my account. Details of transaction are as under :-

(a) Account No : [protected], SBI Iritty
(b) UTR No :[protected]
(c) Transaction Id : T2012192256244043860546
(d) Date : 20 Dec 2020
(e) Amount : Rs 25, 000/-
(f) Recipient account No (as per phonepe history) : [protected], SBI Payyanur
(g) Recipient mob No. [protected]

I already approached phonepe, SBI etc for resolution. However, the amount is still awaited. Hence, your office is kindly requested to find the where about of the amount and instruct concerned authority to credit the amount of Rs 25, 000/-