PhonePe — non refund of mobile recharge failure.

PhonePe — non refund of mobile recharge failure.

A asit baran shee from Kolkata, West Bengal

I asit baran shee of village bakhrahat like to inform that i tried to recharge my mobile phone number [protected] on 21. 6. 19 through phonepe for rs.399 using my atm card number [protected] unfortunately the transaction failed. transaction id number is n1906211138160426282580. but still now fund not returned by phonepe to my account. but phonepe intimated that they have returned the money to me. please arrange to refund the money. Was this information helpful? No (0) Yes (0)
PhonePe customer support has been notified about the posted complaint.
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Comments

Suraj Panpatte

from Mumbai, Maharashtra

I have booked my train ticket twice time, money also deducted but ticket not confirm.
Plz refund my money

Neeta bhangadia

from Mumbai, Maharashtra

I had paid Electricity bill through phones app but it is failed to pay and the amount was deducted from my bank a/c.i raised a complaint but still I not received the amount in my account. I paid amount of 914/-on 15april2019 but the amount is not refunded

Farhan Atif

from Delhi, Delhi

I pay amount of Rs.320/- by PhonPe
And Merchant have not Received the Amount
Date: 21 June 2019
Time: 8:13 AM
UTR:[protected]

JohnMandy

from Mumbai, Maharashtra

I transferred Rs. 5000.00 on May 2, 2019 using Phone Pe scan at a Shop and now my bank says that it has been credited to the recipient.
The recipient has not yet received it and also checked the statement.

How do we go about it.

The phone pe said to file dispute and I did the same but it is also not helping me.