PhonePe — Non transfer of amount to beneficiary account

This is to state that while I was present in PS Pahar Ganj on duty, I transferred Rs 45, 000 using
PhonePe from my SBI Account to Axis Bank Account on 20/12/2020 at 11:59 pm. The transaction was successful and the amount got deducted from my SBI Bank but was not credited into my Axis Bank. The transaction ID is T2012202359196730028681 and UTR is[protected] for the transaction. Again on 31/12/2020 at 05:38 pm, I transferred Rs 100 using PhonePe from my SBI Account to Axis Account which was again successful but the amount was again not received into my Axis Bank Account. The transaction ID was T2012300738059450768739 and UTR was[protected] for the transaction. Due to some urgent need, I again tried to transfer Rs 10, 000 from my SBI Bank to Axis Bank using PhonePe on dated 15/01/2021 at 12:20 pm. The amount was again debited from my SBI Account but was not deposited in my Axis Bank Account till date. The transaction ID was T2101151220097206254037 and UTR was[protected] for the said transaction. I raised several complaints with SBI Bank, PhonePe and Axis Bank. According to PhonePe, if the
transaction was successful and the amount has not received the receiver’s Bank Account, the money is pending with the receiver Bank and they are taking more time to deposit the same. A long time has lapsed and no amount is credited into my Axis Bank Account till date. Hence, it is requested to kindly look into the matter and do the needful. My Axis Bank Account Number is [protected] in Asaf Ali Branch with IFSC Code UTIB0003330 and my SBI Bank Account Number is[protected] in Nagod Branch with IFSC Code SBIN0001348. All the relevant documents are being attached herewith. My phonePe number is [protected]