PhonePe — paid credit card bill, but transaction in processing

Address:

Visakhapatnam, Andhra Pradesh, 530017

My name is Ravi. I've paid my credit card bill 9000rs through phonepe on 8th December 2017. But transaction still showing in processing. I've called customer support and raised complaint. They have registered compliment with ticket no 5034061. I'm contacting daily basis for the update, but they are saying wait we are processing your request. I'm soo panic with my payment. If my payment not done, I need to pay fine and my card will be blocked. Please help me on this issue.