PhonePe — payment deducted but not received by receiver

Address:	Ghaziabad, Uttar Pradesh, 201009
Website:	www.phonepe.com/en

Rohit kumar singh
[protected]
Amount -3000
Date -17 dec 2018
Payment deduct but still not revived by receiver account

As we would like to inform to you that this is worst company i have transfer amount for my friend o 17 dec but still not credit in receiver account. It was no a first time i have also paid my credit card bill through phone pay that time also payment has been take more time for credit so, i want to solution

As when i call on customer care they suggest to me to contact branch and apply for charge back, but as my bank said after payment successful there is no any charge back facilities for payment sucessfull, so this is my final request please solve my issue i m suffering from last 15 days.