PhonePe — payment gateway onboarding

Address: F3, Sector 8, Noida, 201301

I am writing to formally lodge a complaint regarding the poor experience I’ve encountered with the PhonePe Payment Gateway onboarding process and the inefficiency of the support team.

Issues Faced:

No Follow-up Calls: Despite registering and multiple follow-ups, no representative has contacted me to assist with the onboarding process.
False Promises: I was assured of timely support and follow-up calls, but none of these promises have been fulfilled.
No Direct Support Number: The absence of a direct support number makes it extremely difficult to reach out for immediate assistance.
Unresponsive Support Team: My emails and queries have been ignored, causing unnecessary delays and frustration.
Registered Details:

Phone Number: [protected]
Email ID: [protected]@lifeasy.co.in
Website: lifeasyinterior.com
I request immediate attention to this matter and expect a prompt resolution. Kindly assign a responsible representative to contact me at the earliest to complete the onboarding process.

I look forward to a swift response.

Sincerely,
Chinmay
IT Heading
Lifeasy Interior
Was this information helpful?
No (0)
Yes (0)
PhonePe customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PhonePe
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    3487
    Pending
    0
    Resolved
    260
    PhonePe Phone
    +91 12 4678 9345
    PhonePe Address
    A 25, Mohan Cooperative Industrial Area, South Delhi, New Delhi, Delhi, India - 110044
    View all PhonePe contact information