PhonePe — payment not credited to biller account

Address:

530012

I have made my credit card payment of rs. 18355 on 2nd august 2019. The money got deducted from my account and status is showing as pending. I am trying to contact phonepe customer support from the day of transaction. They are simply giving the date saying it will be solved and when the date comes again they are asking for 3 days time. Trying to contact customer support number it's not getting connected. Please try to get my money refund to my account. Or sort the issue as early as possible by paying money to biller account. Kindly help me sir my whole salary made credit card payment for getting the limit. Now credit card payment not done. I have not got limit as well as penalty gets started. Please take this matter as serious and refund me today.