PhonePe — Payment not received by beneficiary | |
I made three transactions through Phonepe on 13th November 2020, My account is debited and till now the beneficiary(UCO Bank) has not received the amount also the amount has not returned to my account. I have made several complaints, for which Phone pe is replying that our money is safe, and he is not aware why the beneficiary bank has not credited. Also they asked to complaint to our bank. We have mailed to our bank ( PNB) and also raised complaints through our Portal (CGRMS) Complaint nos Complaint no [protected] dated 27.11.2020 and CW[protected] date[protected]. Transaction details 1) TRANSACTION REF NO : . UPI/[protected]/P2V/[protected]@rbl/[protected]rbl AMT : 9789 DATE : 13.11.2020 TRAN ID: S12580114 2) TRANSACTION REF NO : UPI/[protected]/P2V/[protected]@rbl/[protected]rbl AMT : 450 DATE : 13.11.2020 TRAN ID: S12676994 3) TRANSACTION REF NO: UPI/[protected]/P2V/[protected]@rbl/[protected]rbl AMT : 123 DATE: 13.11.2020 TRANS ID: S12691278 I would request to cancel the transaction and credit the proceeds to my account. Was this information helpful? | |
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