PhonePe — payment sent through phonepe app but not credit to recipient

I have sent 5000 rupees money to my friend with transaction id p1910211056468541251368 to phone number [protected]. Page is showing transaction successful. But recipient is stating that money not credited in the account. This transaction is pending for 2 days in phonepe app. For two days we are suffering a lot. So please look into this complaint and resolve as soon as possible. Thank you.