PhonePe — phone pay app

Address:

Raigad, Maharashtra, 410206

I made transaction of 9693 rs. On jan 10. Many was debited from my account but not reached till 2nd party. That was emi installment. I am getting charged for late payment as well as i have to arrange for repayment. If this is accessible to any one responsible from phon pay team please tell me y should pay fine charge if mistek is yours. I will request you to please look into it and do something, i am using phone pay since beginning. Please help your loyal users.