PhonePe — Phone pe not allowing me to withdraw my Gold amount as I lost my Phonepe number

My selft Medasani Avinash,
i have purchased gold worth of 1Lack on Phone pe on 28th Aug 2020.
After fews of purchase i lost my phone and the number i was using .

after few months when i went to airtel for issuing me the same number they have mentioned that, they no longer alloting that same number that number is discontinued
i tried reaching to Phonepe with new number i have taken and they refused to let me withdraw with my new numner and informed me that if i can't get old number i need to loose my 1 lack worth of gold
Airtel clearly mentioned thay can't issue that number as that series is dicontinued . i have registred email with phone pe, however phonepe team is not allowing me to login with that email details

need your help in getting my 1 lack back, i am ready to provide my aadhar, gold purchased invoice or any other documents required .
Invoice #N2008280715401298937038,
N2008280716391116535910